A group of pink flamingos stands by a pond, with one prominently preening its feathers. Grass and water are visible in the background.

Accessibility at Paignton Zoo

As a leading family attraction in Devon, we’re dedicated to ensuring every guest enjoys an unforgettable day out, regardless of their needs. Find everything you need to know about our accessibility and facilities below

A colorful mandarin duck stands near water, displaying vibrant plumage with shades of orange, green, blue, and white.

General accessibility

Paignton Zoo is a natural, environmental park, and while most routes are accessible for wheelchairs and pushchairs, some areas include gentle inclines or uneven surfaces. We have 29 designated accessible parking spaces within our free car park for visitors with a valid Blue Badge or disabled parking permit, located close to the main entrance.

Paths across the site are a mix of tarmac and compacted stone, and there are plenty of benches throughout for rest breaks.

If you think you may need additional support getting around, we recommend considering our mobility hire options below.

Mobility hire available for your visit

We offer a range of mobility hire options to help make your visit as comfortable and enjoyable as possible.

Available to hire:

  • Mobility scooters – £20

  • Buggies – £12 (double) / £8 (single)

  • Wheelchairs – free of charge

  • Wagons – coming soon

Due to limited availability, we recommend requesting your hire in advance using the form below.

Please note: Your booking is not confirmed until a member of our team has contacted you. A refundable cash deposit of £20 will be required on collection.

Select all that apply. You can confirm quantities and details in the section below.

Please include any additional information or accessibility needs.

Up-close shot of a female Eastern mountain bongo at Paignton Zoo in Devon, UK

Free carer entry for guests with a disability

We offer complimentary admission for carers accompanying a guest with a disability.

Carers must be at least 12 years old and able to provide appropriate assistance throughout the visit.

How to claim your ticket:
Carer tickets are not available online. Please speak to our Front of House team on arrival and present one of the following:

  • Disability Living Allowance letter

  • Blue Badge

  • PIP award documentation

  • Access Card

A troop of Hamadryas baboons all standing in a line waiting for food at Paignton Zoo in Devon, UK

Assistance dogs

Certified assistance dogs are welcome at Paignton Zoo.

To ensure the safety of your dog, our animals and other visitors, please review our assistance dog policy before your visit. You can download the full guidance here.

You’ll be asked to present relevant documentation on arrival and complete a short declaration form.

While emotional support animals are not permitted within the zoo, dogs are welcome at our nearby nature reserve, Primley Park, which is open to the public 24/7.

Black macaque peering curiously from behind a wooden post, surrounded by wildflowers in a grassy field.

Accessible facilities

Accessible toilets are located at:

  • Main entrance

  • Island Restaurant

  • Jungle Fun indoor play

  • Hangout play area

We are also registered with Changing Places. This facility, located next to the Island Restaurant, includes:

  • Hoist system (200kg limit)

  • Adult-sized changing bench

  • Adjustable sink and privacy screen

  • Space for one guest and up to two carers

Please note: slings are not provided. Access is via RADAR key, or a key is available at the Island Restaurant.

A tiger crouches in tall grass, its intense eyes focused forward. The fur is vividly striped with a mix of orange, black, and white.

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